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MMFS Manual

Chapter 4.4 Develop people to grow your business and their career

Background information

The ability to quickly adapt to changing situations (seasons, markets and input costs) is a key factor in business success. Applying new knowledge and skills enables a business to seize opportunities and provides a buffer against influences beyond the farm gate.

It is important to commit to identifying and implementing new ideas for your business. This involves a commitment to gaining or developing the knowledge and skills of each individual and, through them, the lifting the capability of the whole business.

At a glance

  • Commit to identifying and successfully applying new ideas for the business.
  • Develop knowledge, skills and confidence within the business.
  • Foster positive attitudes and support for change.

Developing knowledge, skills and confidence within a business requires a commitment to:

Seek new ideas and information 

People with a commitment to learning, growth and improvement are those who are most likely to be able to adapt to the changing realities of business and family life. Learning creates opportunity and this can lead to new production and business options. In general, better trained people are more confident in their decision-making and are more likely to make timely decisions that can benefit the business.

There are many ways to learn, discover new ideas and identify opportunities. Some people prefer reading articles and books, while others prefer to attend workshops and field days or to participate in discussion groups and use the internet.

Commit to an annual training plan (Tool 4.4) for your team and family. What training would they like to attend or need to attend. Develop a plan and add a budget to boost accountability.

Tool 1.14 in MMFS Module 1 Plan for Success is a template for conducting a capability review, which assists in highlighting areas of strength to encourage and areas for further development and timeframes for their achievement.  

Learn by doing and trying new ideas

Applying new knowledge or skills to benefit your business is not always a straightforward process.  One useful approach is to always debrief and discuss what went well and what could be improved when you perform tasks. Examples of times to debrief include:

  • A team member attends a training program. Discuss what they took from the program the pros and cons of the new approach or concept. Consider trying some changes that will benefit your business.
  • Debrief with your team after they have participated in a key activity, for example, after pregnancy scanning. What did they observe, what do they think could be improved, how have they seen others approach this task, what would they recommend doing next? This builds their buy-in and brings new insights into your business.

Another idea is to allow your team to do a small trial of a new idea or ask them to present the idea as business case. This means they share their idea in a logical format and it is reviewed by the team for input and refinement. They may even use a partial budget process (Tool 1.14 in MMFS Module 1 Plan for Success) to identify the gains and trade-offs.

These processes consolidate learning by doing and trying new things. The key here is to be open to new ideas. You don’t have to make all of the changes suggested, but you can actively listen and discuss them. You may have been working on-farm for many years and have the advantage of experience. Allow the emerging team to have the same period of trial and error in a supportive workplace.

Encourage positive attitudes and support for change

There are many reasons why people are reluctant to adopt new ideas and implement change.  Generally, these barriers to adoption can be attributed to either a lack of knowledge, skills and confidence or a lack of perceived benefits from the change.

When planning or implementing new ideas, use production or discussion groups to share experiences (good and bad) in a positive environment. This support significantly contributes to successful practice change, by sharing information and reinforcing positive outcomes and attitudes.

Good ways to develop the capability and confidence of business members include:

  • At your business meetings, plan ways to improve the capacity to learn and implement change within the business.
  • Allow the team opportunity to have input to business decisions and include them in the planning process so they become familiar with the process of assessing opportunities and risks.
  • Use external information sources (discussion group or advisors) to assist with business decisions and include the team in these conversations to ask questions and learn more about how you utilise and implement advice.
  • Develop and maintain a positive attitude. Build a commitment to whole-of-life learning, training and skills development.
Work equally hard on yourself and your business. Remember, your business can only grow as fast as you do!
 

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